Product Co-ordinator


Vacancy – Product Co-ordinator


Job Title Product Co-ordinator
Division Rhino Africa Safaris
Location Cape Town
Full Time Permanent
   
Job Description KEY JOB OUTPUTS
  • Arranging staff private travel / educationals
  • All aspects of arranging, sourcing availabilty and booking staff travel
  • Confirming all services relating to this travel
  • Issuing voucher and travel documents relating to staff travel
  • Arranging site inspections / educationals
  • All aspects of arranging, sourcing availabilty and booking staff travel
  • Confirming all services relating to this travel
  • Issuing voucher and travel documents relating to staff travel
  • Rate negotiations
  • Negotiating with suppliers / agreeing to new rates
  • Implementation of new rates into system (Globe Track)
  • Advising staff of new rates
  • Monitoring sales of newly negotiated rates and advising supplier
  • Updating website tours
  • Creating / updating website tours across all website
  • Input of tours date into Globe Track
  • Costing of tours
  • Moving tours’ data across to Marketing for implementation
  • Supplier liaison
  • Setting up supplier meetings / attending meetings  / feedback of info to staff and updating Marketing and Globe Track as necessary
  • Resolving queries  / complaints  with supplier / feedback to consultant
  • Individual override negotiation
  • Approach suppliers for individual booking overrides as per direction from Product Manager
  • Implement override – if successful – and feedback to consultant
  • Providing product data assistence
  • Insertion of prompts relating to any and all supplier information to assist sales
Person Requirements
  • The Product team is looking for enthusiastic, energetic and efficient individual to join and add value in their team. The main purpose of this role is to provide assistance to the Product Manager in achieving maximum Gross Profit for the company. On another hand, maintain positive relationships across suppliers and facilitate sales team requirements.
Competencies
  • Previous contracting and negotiations
  • Matric qualification a must have
  • Tertiary qualification in tourism will be highly advantageous
  • Excellent communication skills with an ability to ensure and maintain cohesive relationships with clients and suppliers
  • A customer-centric approach with strong focus on exceeding and managing customer expectations
  • Ability to work under pressure and with a strong sense of urgency
  • Highly numerate with excellent attention to detail
  • Excellent time-management skills
  • Pro-active problem solver and takes ownership for own performance and development
  • Confident and self motivated to exceed deadlines
  • Committed and flexible approach
  • A strong team player
     


Please forward your CV to jobs@rhinoafrica.com no later than Friday 1 November 2013.

Preference will be given to, but is not limited to, candidates from designated groups in terms of the Employment Equity Act.

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