Senior Travel Consultants


Vacancy – Senior Travel Consultants


The role is specialising in customised travel arrangements for Rhino Africa clients. Elements of specialist training are a must and the senior consultant has to be able to use the industry standard travel booking programmes. This is a customer service industry, so a personable character and the ability to communicate clearly are aspects required. A senior consultant has in-depth knowledge of at least Southern and East African safari/luxury holiday destinations.
 

Job description

Quotation
•    Preparing quotations for clients that best suit their experience expectations within budget
 
Bookings
•    To effectively action the travel booking process at all levels, resulting in an efficient, effective
and cost conscious travel service delivery that differentiates Rhino Africa.
•    Able to meet given targets
•    Booking hotel rooms, car rentals, lodges as per customer confirmation

Information Management
•    Providing travel information to clients
•    Excellent product knowledge
•    Understanding and ability to interpret, explain and follow supplier terms
•    Understanding of forex
•    Full understanding and use of Globetrack

Administrative Functions

•    Managing customer issues
•    Distributing travel itinerary
•    Collecting client payments
•    approving supplier invoices for payment

Organisation Culture

•    Commitment and alignment to Rhino Africa’s preferred partners
•    Ability to meet deadlines / accept challenges / work under pressure
•    Teamwork and enthusiasm to assist colleagues
•    Positive attitude
•    High service levels / High performance culture
•    Customer is King attitude.  Acquiring and maintaining client relationships at all levels
•    Well travelled
•    Extensive experience in dealing with high profile clients
•    Excellent supplier relationships
•    Assisting your team members when they are on leave


Please forward your CV to jobs@rhinoafrica.com

Preference will be given to, but is not limited to, candidates from designated groups in terms of the Employment Equity Act.

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